Staff
| Name | Position | Phone | |
| Jacqueline Brininger | 911 Director | jbrininger@ycdes.org | 717-840-2910 |
| Tim Caldwell | 911 Deputy Director | tpcaldwell@ycdes.org | 717-840-2911 |
| Roxie Tate | Lead Training Supervisor | srtate@ycdes.org | 717-840-2938 |
| Kelly Piero | CAD Administrator | kmpiero@ycdes.org | 717-840-2937 |
| Lisa Witmer | Central Records Supervisor | lawitmer@ycdes.org | 717-840-2906 |
| Kimberly Holtzapple | 911 GIS/Addressing Supervisor | KLHoltzapple@ycdes.org | 717-840-2941 |
| Amy Smith | Quality Assurance Supervisor | acsmith@ycdes.org | 717-840-2948 |
| Jonathan Grim | MDC Administrator | jpgrim@ycdes.org | 717-840-2933 |
| David Zurn | Radio Administrator | dazurn@ycdes.org | 717-840-2922 |
| Christina Stoppard | Telephone Administrator | cmstoppard@ycdes.org | 717-840-2967 |
| Mike Keiter | Lead Supervisor - Evening Shift | makeiter@ycdes.org | 717-840-2964 |
| Jo Probst | Lead Supervisor - Day Shift | jcprobst@ycdes.org | 717-840-2984 |
| Chris Lorenzen | Lead Supervisor - Midnight Shift | clorenzen@ycdes.org | 717-840-2979 |
| Scott Keener | Project Manager | sbkeener@ycdes.org | 717-840-2926 |
| William (Chance) Shuler | IS Administrator | wcshuler@ycdes.org | 717-840-2969 |
| Tabitha (Tia) Neal | Customer Service Specialist | tnneal@ycdes.org | 717-840-2936 |