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York County 911 Completes Electrical Work

Update: The York County Department of Emergency Services at 9 a.m. on April 12 returned all 911 call-taking and dispatch functions to the York County Emergency Services Center from the 911 backup facility in West Manchester Township.

The transfer of calls to the backup center was needed so that power could be cut to parts of the Emergency Services Center and a contractor could install a circuit board in the center’s electrical bypass system.

The work was successfully completed without any interruption to 911 service.

The transfer of call-taking and dispatch functions to the backup facility was completed by 5:30 a.m., with a full return to the main 911 Center by 9 a.m.

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Earlier: The York County Department of Emergency Services on Sunday, April 12 temporarily will transfer 911 call-taking and dispatch functions to a backup facility in West Manchester Township.

Callers to York County 911 should not experience any service interruption. In the event of an unexpected outage, individuals who need assistance should phone or drive to the nearest fire, police or EMS station. A list of fire and EMS companies, including phone numbers, is here.

The transfer of calls to the backup center is needed so that power can be cut to parts of the Emergency Services Center and a contractor can install a circuit board in the center’s electrical bypass system.

The electrical bypass allows for replacement of the uninterruptable power supplies without a transfer of 911 operations to the backup facility. It also allows for quicker power recovery in the event of an unexpected bypass failure.

The circuit board installation is necessary to allow an automatic transfer to the bypass in the event of a failure of the uninterruptable power supplies.

The transfer of operations to the backup center is expected to begin at approximately 6 a.m., with a return to normal operations between 4 p.m. and midnight, depending on the completion of work.

The work is scheduled on a Sunday because of low relative call volumes. It could be delayed as warranted by poor weather conditions or a major emergency incident.

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