Commissioners Announce Resignation of 911 Director

The York County Commissioners today announced the resignation of York County 911 Director Julio Mendez.

Mendez, who was hired in February 2010, will step down effective Jan. 9 to pursue other career opportunities. His role will be filled by Emergency Services Executive Director Eric Bistline until a replacement is hired.

“We thank Julio for his service to the County and community and wish him the best with his future plans,” said Commissioner Chris Reilly. “His dedication to public safety was evident in everything he did at the Center.”ycdeslogo

Mendez said he decided to leave the County to return to law enforcement. Mendez came to York County 911 after nearly 5 years as a county detective and 25 years with Pennsylvania State Police.

“I’ve thoroughly enjoyed my time here at 911 and believe deeply in its mission,” he said. “I thank the Board of Commissioners, the 911 staff and first responders for their support.

Mendez said his goal as agency director was to ensure continued excellent 911 service for the community. To that end, he focused heavily on staffing levels, staff training and forging strong relationships with the County’s emergency response agencies.

“York County is blessed to have such dedicated and professional first responders and 911 dispatchers,” Mendez said. “It’s truly been an honor to serve alongside them, and I look forward to their continued success going forward.”

The Center’s accomplishments while Mendez was director include:

  • Implementing new testing for prospective employees to ensure a good fit for the job,
  • Reducing the staff vacancy rate,
  • Increasing the number of staff members able to work every position on the dispatch floor, which improves staffing flexibility,
  • Hiring additional supervisors to manage the dispatch floor and assist dispatchers as needed, and
  • Implementing a new telephone system and an update to the computer-aided dispatch system used to manage 911 calls.

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